At Pratham Enterprise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application ("App") and services.
By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use our app:
• Personal Information:
Name, phone number, email address, shipping address
• Device Information:
IP address, mobile device ID, device type, operating system, app version, and usage logs.
• Location Information:
With your consent, we may collect your device's location to improve delivery and service accuracy.
• Transaction Information:
Details of purchases made, order history and Purchase Type ( Cash/Credit)
2. How We Use Your Information
We use the information we collect to:
• Process orders and manage your account
• Deliver products and services to you
• Communicate important updates (order status, promotions, support)
• Improve our app’s performance and user experience
• Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
• Trusted third-party service providers (e.g., delivery partners, payment gateways) to complete transactions and fulfill services.
• Law enforcement or regulatory bodies when required by law or to protect our legal rights.
4. Data Security
We implement reasonable security measures to protect your personal data against unauthorized access, loss, or misuse. However, no online platform can guarantee 100% security.
5. Your Rights & Choices
You can:
• Review and update your profile information
• Opt out of promotional communications at any time
• Request deletion of your data by contacting us at - prathamenterprise101@gmail.com
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify you via the app or email. Continued use of the app after changes means you accept the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us:
Pratham Enterprise
Email: prathamenterprise101@gmail.com